Rest assured, if you happen to miss this step during your purchase, there's no need to worry. You can proceed with your order, and we'll get in touch with you via email to request the missing detail. Alternatively, you can directly send the information to support@senyajewelry.com.

Our customization options may include engraving, selecting specific gemstones, choosing metal types (gold, silver, etc.), and other personalized details.

The production time for customized orders depends on the complexity of the requested modifications. Our customer support team will provide you with an estimated timeframe if you want, ensuring transparency throughout the customization process.

Unfortunately, customized jewelry is typically not eligible for returns or exchanges, as it is tailored to your specific preferences. We recommend reviewing all customization details carefully before confirming your order.

Senya Jewelry is crafted using high-quality materials. We focus mostly in Stainless Steel pieces but we also work with sterling silver, gold, and gemstones. Each piece is carefully selected to ensure durability and elegance.

Yes, Senya Jewelry pieces are designed with a high level of waterproof quality. While we advise against prolonged exposure to water and chemicals to ensure longevity, you can confidently wear your Senya Jewelry during everyday activities, including light water exposure. This feature adds to the versatility and durability of our pieces, allowing you to enjoy them in various settings.